Written quotes from patients...

To download a 2011 patient satisfaction questionnaire, click here.

The following email I received from a patient (whose name I have kept anonymous), who had previously an old style vasectomy, then had a reversal and now had a second vasectomy (30/9/05):

hi,just to drop you a line about the after affects of my operation compared to previous operation.you may remeber i have already had a vasectomy 5 years ago ,the operation its self was painful and recovery slow. but glad to say under your technique i had little bruising and swelling [...] i had no after pain and could have gone to work next day. i chose yourself because of the claims you made about pain and recovery, because i own my own business i needed to be back as soon as i could, unlike my last op were i was in pain with swelling this time i was not. i would recommend yourself to anyone looking for a pain free op and one of my friends has already booked in with you, thanks again, mh.

More claims...

"I hardly knew it was going on"

"I did not need to take any pain killers after the procedure, any discomfort was only very mild"

"Significantly less unpleasant than a dental checkup"

"5 days before mountain biking again!" (was this positive or negative for the patient concerned?)

"I was worried about bruising and swelling, but actually had neither"

"Not to worry, easy and simple and the pills are great." (optional premedication tablets, which relax you)

"A quick and hassle free way to achieve sterilisation"

Some patients read their paper or fall asleep during the procedure. Few like to watch us doing the operation. Others again tell great stories and we get into an animated talk. My nurse is also a good storyteller and we rarely have a boring session.

Many patients are astonished, how easy and painless our procedure is for them. They send us their brothers, friends and work colleagues.

Most patients also like our set-up and the personal approach we take. We are not rushed, when we do your vasectomy.

After your vasectomy, you will have the chance to give feedback to us via a patient satisfaction form, which we audit. Of course any other feedback is welcome, too. Your opinion is important to us. Any feedback from you will be read, acknowledged and suggestions if a number of patients feed back a negative comment we will change or clarify our procedures.